Can I renew access to product updates and not the technical support? Kristin Nelson November 01, 2017 20:52 Updated Follow No, a service agreement is a bundled offering and includes all product updates and technical support. It is not offered a la carte. Interested in renewing? You can request a quote here. Related articles I didn't use technical support last year. Do I need to pay for service this year? What happens if I don’t renew my service agreement? Can I still use my license? How do I renew the service agreement on an existing Cerberus FTP Server license? Can I use a purchase order (PO) to buy or renew Cerberus FTP Server? Why am I unable to restart the Cerberus FTP service without rebooting the server? Comments 0 comments Please sign in to leave a comment.