First, make sure you've configured Cerberus FTP Server to be visible on the Internet. Assuming you are connecting through the Internet through a router, you will need to use your router IP address. Cerberus will automatically detect it and display it at startup as the 'WAN IP' address in the screen log. It should be the first thing listed when Cerberus FTP Server starts up, assuming you have 'Detect WAN IP at Startup' enabled from the 'General' tab of the Server Manager.
Articles in this section
- How do I backup and restore my user accounts and settings?
- How do I mass import user accounts?
- How do I setup SMTP to send Email notfications?
- Does Cerberus FTP Server support file retention policies?
- Why do I always get prompted by SSH SFTP clients to trust the server key?
- How do I switch the virtual directories for all of my users and groups to another drive or base folder?
- How do disable public sharing for the Global Home or Global Home\%USER% default mapping option for AD or LDAP authentication?
- What does the "Default" interface do?
- What IP address should I give other people to connect to my FTP server over the Internet?
- How can a client change their login password remotely?