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Event Rules not sending email

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3 comments

  • Dana Anderson
    Product Support

    Hi. 

     

    Since the folder is named "Public Uploads" are the files being uploaded via a public file share?

    If so, you will need to create a "Public File Transfer Event" This event is triggered whenever a file is uploaded to a public folder on the server, or downloaded from the server using a public link.

     

     

     

    0
  • John Schoenstein

    I've tried it with folders shared with the public and folders created and not shared with anyone. I'm logging in as a regular user, not through a shared link.

    0
  • Dana Anderson
    Product Support

    The support team will need some more details from you. I'm going to create a ticket for this issue. 

    0

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