CSR Creation

Answered

IT Admin

• February 14, 2020 14:30

I recently downloaded 11.0.7.  I want to create a CSR to  submit to our CA.  However, following the steps in the docs and online, they all seem to point to an older version of Cerberus.  How do you create a CSR in the current version?  Do we need to create a CSR via the Certificates MMC?

 

TIA,

Joe

 

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• 

  Dana Anderson

  Product Support

  • February 14, 2020 14:56

  Hello, Joe. 

   

  It still works the same, you can access the tool by going to Tools > Create a CSR

  https://support.cerberusftp.com/hc/en-us/articles/115001971470-Creating-a-Certificate-Signing-Request

   

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  IT Admin

  • February 14, 2020 15:40

  I do not see any Tools item on any of the Menu bars, or within any of the drop downs, or the other screens.  :(  I looked at the video and that looks to be from v8, regardless that did not help.  Here is a screenshot of what I see.

  

   

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  IT Admin

  • February 14, 2020 15:49

  ok nevermind - i found it.  Was not looking at the right menu bar!  I was using the remote admin option, not the desktop app.

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