Failure to create directory without error

Completed

William Huddleston

• September 11, 2020 18:01

When creating a new group using browser access, on the folder access tab, if you enter a path that does not exist that is more than 1 level deep, and then choose "create folder", it issues a warning that you are about to create a new folder.  All normal.  When you click the "create folder" button on the warning dialog, it behaves as though it created the folder but it does not and there is a "Folder cannot be found" message on the folder selection box. The folder that I was trying to create was :  E:\General_Counsel\FM_Global   

Just to test, I manually created the first level E:\General_Counsel and then clicked create folder and it worked properly.

So I guess the defect would be that Cerberus cannot create directories more than 1 level deep and it does not know that it can't.  Or maybe it should be able to but there is a defect.  If this issue is by design, then there should be some message saying that the directory could not be created and the attempt failed.

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  Jeff Scott

  Product Support

  • September 11, 2020 18:32

  Thank you for reporting this.  I have generated a ticket and will update this post once we have investigated.

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  Jeff Scott

  Product Support

  • October 19, 2020 17:43

  This issue has been corrected in version 11.2.8.

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