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New Event Rule Type for Folder Monitor

Marc Summers

A client has requested a notification email when files are deleted from their folder by the server after an uploaded file age has passed the set value in the Folder Monitor.

Unfortunately, as this is triggered by a server action and not a user action, an Event Rule cannot be formulated to action this email notification.

I assume the options are a new Event Rule Type for server actions, a specific Event Rule Type for Folder Monitor actions, or an Action option added to the Folder Monitor event.

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Comments

3 comments

Date Votes
  • Connor Woolfolk
    Community Manager

    Hello Marc,

    Thanks so much for taking the time to submit this request. In order to get this over to our Product & Engineering teams, I'll need to make sure the following questions are answered:

    • What is the problem that this feature would fix? 
    • Why is it a problem?
    • Is there a workaround you currently have for this problem? 
    • Do you have a suggestion on how you would like to see the problem fixed?
    • How big is the problem? Who is affected by this problem (End Users, Admins, etc.)? 

    If you could shoot me a quick update with answers to the above, I'll be happy to get this over to the appropriate teams for scoping.

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  • Marc Summers

    Hi Connor,

    Please see comments below:

    • What is the problem that this feature would fix?

    Would allow notifications to be sent when the Folder Monitor event has deleted files from end user folders.

    • Why is it a problem?

    Currently unable to create an Event Rule for email notification from Folder Monitor events as they are a Server Action and not a User Action.

    • Is there a workaround you currently have for this problem? 

    No, there is no workaround available that I or the Support Team are aware of.

    • Do you have a suggestion on how you would like to see the problem fixed?

    Either an Action option is added to the Folder Monitor event or a new Event Rule Type is created

    • How big is the problem? Who is affected by this problem (End Users, Admins, etc.)? 

    It is a 'would like to have' for the End User community.

    Please let me know if you require any further information.

    Marc

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  • Connor Woolfolk
    Community Manager

    Thanks so much Marc! I'll get this wrapped up and send this over to our product & engineering teams for their review. Once we have an update to provide, we'll reach out here, or through a ticket. 

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