How can we help you?
- What is your Scope of Support ?
- How do I backup and restore my user accounts and settings?
- My IP address begins with 192.168.xxx.xxx. Is there anything special I have to do for people to see my FTP Server on the Internet?
- I've correctly configured passive FTP but passive data connections still fail. What else could be wrong?
- Can I upgrade my license to a different edition?
- Can I transfer my existing license to a new machine?
- I just purchased Cerberus FTP Server through the online store. Where is my license key?
- How do I get a quote for Cerberus FTP Server?
- How do I renew the service agreement on an existing Cerberus FTP Server license?
- Why is the UI Sidebar menu not visible or working after upgrade to version 11
- Important changes to logging for users upgrading to Cerberus FTP Server Version 11
- After updating to Cerberus Version 12.0.0 Public Shares no longer work.
- Why am I unable to restart the Cerberus FTP service without rebooting the server?
- How do I reset the Cerberus Service Connection admin password?
- Why can't Cerberus access my mapped network drives or UNC paths?
- How to Setup a File Server with Cerberus FTP Server
- How can I make Cerberus FTP Server secure?
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