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  1. Cerberus Support
  2. FAQs

FAQs

Frequently asked questions for Cerberus FTP Server.

General Questions

  • What is your Scope of Support ?
  • How Does Cerberus Handle Feature Requests?
  • Is Cerberus FTP Server HIPAA compliant?

Purchasing and Maintenance Renewals

  • Why am I being asked for my VAT/GST information?
  • I'm trying to renew but Cerberus can't find my license information.
  • I just purchased Cerberus FTP Server through the online store. Where is my license key?
  • How do I get a quote for Cerberus FTP Server?
  • How do I renew the service agreement on an existing Cerberus FTP Server license?
  • Why isn't my invoice link working?
See all 13 articles

Technical Product Questions

Technical Sales and Licensing Questions

 
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