Duplicate e-mail notifications

Steve Zurlo

• February 09, 2023 14:06
• Edited

We just upgraded to version 12.11.5.0 from 10.0.15.1 and now have an issue we didn't have in 10. We have an event rule to send us an e-mail when an IP is blocked.  This worked perfectly previously. Now it sends the alert e-mail multiple times. Sometimes only twice, sometimes as many as 7 copies, all simultaneously with the exact same message content.

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  Connor Woolfolk

  Community Manager

  • February 09, 2023 14:45

  Hello Steve!

  This issue looks like it may take some extra troubleshooting steps. I'm going to create a ticket for this, so we can pass information freely between us. I'll be reaching out here via email in just a few minutes. Thanks so much for using our community forum!

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