Troubleshooting & Tips – Cerberus Support

Get answers from our knowledgeable customers and Cerberus support team.

How to Schedule an Event to Sync files from Offsite sFTP to local file directory
- Edward Chan
- April 04, 2022 21:37
- Edited
0 votes 3 comments
SFTP: can not use ssh public keys in ssh-ed25519 format ?
- Sébastien Bruchez
- March 09, 2022 14:11
0 votes 2 comments
Interface Number mentioned in Log File
- John Manning
- March 07, 2022 02:26
0 votes 0 comments
Active Directory browsing
- Carl Steben
- February 21, 2022 20:15
0 votes 1 comment
SOAP - How to get list of Virtual Directories for a user?
- Artur Sobczyk
- February 08, 2022 16:52
0 votes 2 comments
One Virtual Directory -> more Users
- Michael Ochmann
- January 14, 2022 07:30
0 votes 0 comments
Webclient SFTP upload fails with "Bad Request"
- Chris Helveg
- January 04, 2022 11:30
- Edited
0 votes 1 comment
Log4j
- Jon Phillips
- December 15, 2021 14:03
0 votes 1 comment
Upgrading version 11.2.2.0 to 12.1.0.0
- Alexis
- December 06, 2021 15:12
0 votes 1 comment
API vs GUI - add/remove from group
- Artur Sobczyk
- October 14, 2021 14:39
0 votes 6 comments
Additional global Folder and other beginner questions
- Marco Wirth
- September 24, 2021 14:45
0 votes 3 comments
Google Crawler
- Steve Hoyer
- September 08, 2021 16:41
0 votes 1 comment
Cerberus in a cluster - Making only "Active" server run scheduled events
- Jorge47
- August 24, 2021 16:51
0 votes 5 comments
Cerberus Reporting - transfer rules/send file
- Patrick Bell
- August 10, 2021 00:14
0 votes 1 comment
Recreate Cerberus password hashing function
- Ryan Grush
- August 03, 2021 13:32
- Edited
0 votes 0 comments
Approve Account Request via SOAP
- JW3153
- July 26, 2021 22:25
0 votes 3 comments
Folder Transfers / Moving
- Patrick Bell
- July 20, 2021 21:49
0 votes 1 comment
Is possible to create SSH Cerberus User using PowerShell
- Kannan
- July 08, 2021 04:53
0 votes 1 comment
Server Manager: Close to or Out of Space on drive
- Jessica Booker
- May 24, 2021 14:02
0 votes 1 comment
Connection timed out - Shutting down connection...
- Julio Melo
- May 17, 2021 15:38
0 votes 1 comment
Unable to get the Cerberus Group Mappings for Native users
- Laurie Street
- May 06, 2021 23:34
0 votes 2 comments
Cant seem to get AddUser using SOAP to work
- Doron Neumann
- April 28, 2021 08:58
- Edited
0 votes 1 comment
PRODuction & QA\Test sites.
- Fredrick Campbell
- February 20, 2021 04:44
0 votes 7 comments
Nested virtual directories
- andrew rivard
- February 17, 2021 03:54
- Edited
0 votes 1 comment
Web Client File Upload Fails Outside of Internal Network due to Reverse Proxy
- Josh
- December 17, 2020 03:18
0 votes 3 comments
Folder monitor
- Anne Tammelin
- December 04, 2020 05:40
0 votes 2 comments
Launch powershell scripts from events Answered
- andrew rivard
- November 05, 2020 20:53
0 votes 4 comments
How to avoid changing the SSH-Fingerprint after an update of the Cerberus server-software
- Wolfgang Hummel
- November 02, 2020 12:12
0 votes 1 comment
Search Users by Virtual Directory
- Steve Hoyer
- September 03, 2020 19:50
0 votes 0 comments
User 2FA setup issue causing “unable to access custom settings” message on Load balanced Cerberus Servers.
- Phil Grant
- September 01, 2020 17:07
0 votes 0 comments

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