Upgrading version to


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    Jeff Scott

    Hello Alexis,


    Thanks for reaching out.  Please note that 12.1.0 was released in July, and is not the latest version of Cerberus.  We are currently on version 12.3.3. Please take a moment and review the release notes https://www.cerberusftp.com/products/releasenotes 

    We only officially support the latest version of a major release, and all of our testing and advice will be based on the latest version. We also want to make sure you are protected against any security vulnerabilities in older releases.


    After updating to the latest release, if you are still facing issues, please send us an email, support@cerberusftp.com, and we can open a ticket to further investigate your issue. 






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