Script/Syntax error on start up
hello All,
We have run into an error when opening Cerberus. We have recently updated to the newest update for the App and are on server 2019 currently. The issue is when we open cerberus on this server we get a script error box
Anyhelp would greatly be apricated
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Hello,
These issues tend to be caused by either a lack of WebView2 or an outdated version. You can find the download link for WebView2 here:
https://developer.microsoft.com/en-US/microsoft-edge/webview2/#download-section
If you don't have it and want to look into installing it, it is recommended that you use the 'x64' link in the 'Evergreen Standalone Installer'. Optionally you can download the 'Evergreen Bootstrapper' which is a tiny installer that downloads the Evergreen Runtime matching device architecture and installs it locally. There is also a link that allows you to programmatically download the Bootstrapper.
If you already have WebView2, you might need to clear the Webview2 cache.In the event you continue to have issues, feel free to send in a ticket to our support team at support@cerberusftp.com.
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I am getting same error in sftp version 2025.3.0.0
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Hello Shiva,
Did you try the steps that were provided by Connor above your post?These issues tend to be caused by either a lack of WebView2 or an outdated version. You can find the download link for WebView2 here:
https://developer.microsoft.com/en-US/microsoft-edge/webview2/#download-section
If you don't have it and want to look into installing it, it is recommended that you use the 'x64' link in the 'Evergreen Standalone Installer'. Optionally you can download the 'Evergreen Bootstrapper' which is a tiny installer that downloads the Evergreen Runtime matching device architecture and installs it locally. There is also a link that allows you to programmatically download the Bootstrapper.
If you already have WebView2, you might need to clear the Webview2 cache.In the event you continue to have issues, feel free to send in a ticket to our support team at support@cerberusftp.com.
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