Cannot Enable Group Event Rule

Devaprasad Kantharaj

• August 23, 2022 16:35

Hello 

I created a group and assigned some new users to it. I then created an event rule to notify me when that group logs in. I have done this for individual users and setup rules for multiple users on one event rule to notify upon login with no issue - I have used your product for a few years now, so I am pretty familiar with it. Anyway, I for some reason my new rule based on the new group is not able to be enabled - it is also showing in italics. What am I missing?

 

New Rule

 

Snippet of event list showing new rule being italicized - cannot click on box to enable:

 

Group Name

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  Connor Woolfolk

  Community Manager

  • August 23, 2022 18:02

  Hello Devaprasad,

  Could you try right clicking the rule, then select Enable/Disable - the rule should change from italics when it is active.

  Please do let us know if this helps!

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