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  1. Cerberus Support
  2. FAQs

FAQs

Frequently asked questions for Cerberus FTP Server.

General Questions

  • How does Cerberus handle feature requests?
  • Is Cerberus FTP Server HIPAA compliant?

Purchasing and Maintenance Renewals

  • Why am I being asked for my VAT/GST information?
  • I'm trying to renew but Cerberus can't find my license information.
  • I just purchased Cerberus FTP Server through the online store. Where is my license key?
  • How do I get a quote for Cerberus FTP Server?
  • Why isn't my invoice link working?
  • What happens if I don’t renew my subscription? Can I still use my license?
See all 12 articles

Technical Product Questions

Technical Sales and Licensing Questions

 
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