Sometimes a customer's license information may be listed (incorrectly) under a reseller, using a slightly different name, or - in the case of an acquisition - an old name. This can make it hard to find an existing user's license information.
To initiate a renewal cycle, we'll need to find your existing license information. Here's how to quickly get that information to Cerberus, if asked:
Cerberus 10:
Navigate to Help --> About
Cerberus 11:
Find the Licensing menu (listed under "Help" on the sidebar). From there you can easily copy the licensing information to your clipboard.
Cerberus 13+:
As always, if you have any questions or need help, reach out to us via sales@cerberusftp.com
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