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  1. Cerberus Support
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  3. Purchasing and Maintenance Renewals

Purchasing and Maintenance Renewals

  • Why am I being asked for my VAT/GST information?
  • I'm trying to renew but Cerberus can't find my license information.
  • I just purchased Cerberus FTP Server through the online store. Where is my license key?
  • How do I get a quote for Cerberus FTP Server?
  • How do I renew the service agreement on an existing Cerberus FTP Server license?
  • Why isn't my invoice link working?
  • What happens if I don’t renew my service agreement? Can I still use my license?
  • Can I renew access to product updates and not the technical support?
  • I didn't use technical support last year. Do I need to pay for service this year?
  • Why is it important to renew before my service agreement expires?
  • Can’t I just pay as needed for technical support?
  • Why do you charge back fees if my service agreement lapses?
  • Can I use a purchase order (PO) to buy or renew Cerberus FTP Server?
 
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