Troubleshooting
- ★ I've correctly configured passive FTP but passive data connections still fail. What else could be wrong?
- ★ I'm running Cerberus FTP Server as a service and it can't access mapped network drives or UNC paths. Why?
- Why do I keep seeing the user "root" trying to login to my server?
- I get the error message "Key exchange failed; could not agree on key exchange parameters”
- Why does issuing the FTP LIST command result in an error message?
- Active Directory users cannot delete files or folders created by Cerberus native users.
- Files Uploaded through the HTTP/S web client can only be modified by the user that uploaded the file.
- IE7 and IE8 browsers on Windows XP and 2003 get an error when they try to connect to the HTTPS web client. How do I fix it?
- Not all of my server's IP addresses are being detected. Can I manually specify an IP Address?
- Why do I see "An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full." error mesasges in the log file?
- Why is SSH2 SFTP so much slower than FTP and FTPS?
- Why do I get an error when I try to enumerate Active Directory (AD) users through the User Manager's AD page, or why does AD authentication take so long?
- Why am I being prompted for a Remote Access password after installing Cerberus FTP Server?
- Why are directory and file names incorrect when I view them through my FTP client?
- How do I convert over old 2.X users to the latest release?
- Error message when you use an FTP client to download a large file from an FTP server.
- I cannot use a remote share as an NT home directory when authenticating a user against a domain.
- TLS/SSL FTP sessions are not working through my firewall.
- Why can I not access the GUI when Cerberus FTP Server is running as a service?
- Why can't public file links shared by Active Directory users be downloaded? An "Access Denied" error appears in the log when an anonymous connection tries to download the publicly shared file link.