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  1. Cerberus Support
  2. FAQs
  3. Technical Product Questions
  4. Troubleshooting

Troubleshooting

  • Why am I unable to restart the Cerberus FTP service without rebooting the server?
  • How do I reset the Cerberus Service Connection admin password?
  • Why can't Cerberus access my mapped network drives or UNC paths?
  • Unable to load TLS key pair after update to 12.11: Error parsing PKCS#12 file: unsupported
  • After updating Cerberus, why is 'FTP Access' now marked 'Not Secure' and I see the system message?: "Listener 'x' can allow session hijacking in passive secure data connections"?
  • Running Cerberus FTP Server as LocalSystem is a security risk. Using a less privileged account is recommended
  • Understanding System Messages
  • Security Token Check Failed: How do I resolve this error when using the user interface (UI)
  • SSL/TLS handshake failed error when syncing to another Cerberus instance.
  • Error: 521 Not logged in - Secure authentication required
  • Why do I keep seeing the user "root" trying to login to my server?
  • I get the error message "Key exchange failed; could not agree on key exchange parameters”
  • Why does issuing the FTP LIST command result in an error message?
  • Files Uploaded through the HTTP/S web client can only be modified by the user that uploaded the file.
  • Why do I see "An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full." error mesasges in the log file?
 
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