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  1. Cerberus Support
  2. FAQ
  3. Troubleshooting

Troubleshooting

Follow New articles New articles and comments
  • Why am I unable to restart the Cerberus FTP service without rebooting the server?
  • I'm running Cerberus FTP Server as a service and it can't access mapped network drives or UNC paths. Why?
  • Understanding System Messages
  • Security Token Check Failed: How do I resolve this error when using the user interface (UI)
  • SSL Error when syncing to another Cerberus instance.
  • Error: 521 Not logged in - Secure authentication required
  • Why do I keep seeing the user "root" trying to login to my server?
  • I get the error message "Key exchange failed; could not agree on key exchange parameters”
  • Why does issuing the FTP LIST command result in an error message?
  • Files Uploaded through the HTTP/S web client can only be modified by the user that uploaded the file.
  • Why do I see "An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full." error mesasges in the log file?
  • I am being prompted for a Remote Access password after installing, or when starting, Cerberus FTP Server, and I don't have my admin password, so I am locked out. Can I change or reset the admin (remote) password?
  • Error message when you use an FTP client to download a large file from an FTP server.
  • I cannot use a remote share as an NT home directory when authenticating a user against a domain.

 

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